Lifeline 988 Texting: Let Industry Innovate

Since becoming operational in 2022, the short code telephone number 988 has been a literal lifesaver with over 10 million callers reaching out with hope of stopping human suicides. With this success, system expansions have been proposed to make it more effective and save even more individuals. The latest proposition – georouting 988 texts to more localized suicide crisis centers – has generated broad support among most interested parties.

If there is any concern or reluctance to georouting 988 texts, it primarily rests with whether the government should impose mandates to execute the necessary steps. This is especially true when the technological specs haven’t been fully developed or adopted by industry yet. Indeed, government requirements could be unnecessary and potentially counterproductive. To the extent that increased precision of 988 for texts provided by georouting is appropriate, the private sector should maintain maximum flexibility over the when and how.

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A New Era at the FCC: What’s Ahead

Media have become more important and invasive in our lives than ever.  Whether online, TV, video, wireless, or wearable devices, Americans can’t seem to survive more than a few minutes without them.

It thus stands to reason that a newly established Federal Communications Commission led by incoming Chairman Brendan Carr will expand the agency’s reach into areas where more and more Americans are engaged.  As such, it could become as important and involved in our lives as the very media it regulates. 

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Focusing on ‘Net Vitality’ Can Help End ‘Net Neutrality’ War

The latest battle over “net neutrality” has returned to the federal courts and to the sharply divided perspectives regarding the extent to which the Federal Communications Commission should assert regulatory authority over how internet service providers offer broadband network service.

In August, the U.S. Court of Appeals for the Sixth Circuit issued a stay that freezes the latest move by the FCC to re-impose a regime that requires ISPs to treat all services they carry equally, akin to the way that more traditional telephone companies have been regulated for nearly a century as nondiscriminatory common carriers. However, it has not yet rendered a decision on the case’s merits, which offers a real opportunity to look at the issue differently.

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Tech’s Role in Driving Innovation: Why Over-Regulation Stifles Progress

Recently, The Media Institute shared a commentary by Adonis Hoffman suggesting tech should be highly regulated, blaming it for many problems faced by traditional media.  On behalf of the Consumer Technology Association’s (CTA)® 1,300 tech company members, many of which are leading competitors around the world and collectively are driving economic and stock market growth, I strongly disagree with this perspective.  The notion of using government to “tear down” one industry to “boost” another is misguided and harmful to the competitive spirit that drives American innovation and economic success.  

Tech is tackling global challenges and improving lives for billions of people.  Indeed, CTA and CES® partnered with the United Nations to provide and promote solutions for clean water, clean air, health care, and food availability.  As innovators develop solutions saving lives, some media industry lobbyists whose businesses lost market share to innovative competitors push for unnecessary taxes and restrictions on tech – simply because it has disrupted traditional models. 

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Big Tech and Principled Policy

As the election draws closer and the stakes become clearer, we should not forget the outsized influence of Big Tech in our country.  

Not long ago, Facebook and Twitter emerged as key figures in U.S. elections when foreign propaganda, fake news, and objectionable content became a part of the process. Since then, Facebook, Instagram, TikTok, and X have become embedded in the fabric of American society, affecting democracy itself.  

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American TV Is Changing for Better or Worse

The American TV market is changing before our very eyes, presenting viewers, creators, and advertisers an unprecedented degree of choice, convenience, and competition. We are witnessing a platinum age of television, where an alluring array of movies, sports, and specials is accessible on our phones, tablets, and computers, available anytime and anyplace, on demand. Though we now refer to it as “video,” at its essence it remains television, and we just cannot get enough of it.

But, for traditional TV broadcasters, these changes are both a blessing and a bane. A blessing because more people are watching more video than ever before.  A bane because more people are viewing that video through non-traditional media, which represents an evolving societal shift.

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Local Approach May Be Key to Combating Digital Discrimination

Remember when the “digital divide” was developed as a shorthand to describe those Americans who had broadband network access compared to those who did not? Clearly, in a society that revolves around digital technologies and content, being on the wrong side of that divide may mean fewer educational, professional, and personal opportunities.

The good news for many Americans is that the number of persons without access to high-speed broadband at home continues to shrink. Clearly, there is a way to go to achieve near-universal broadband access, but the trend line is pointing in the right direction.

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Why Self-Regulation Is Best for Artificial Intelligence

As the Biden Administration seeks to get its arms around the global phenomenon that is artificial intelligence, it should recognize a few realities.  

First, artificial intelligence (AI) is more than an idea whose time has come – it is indelibly written into the fabric of our society. AI has grown from a theoretical, academic concept to an indispensable tool in just about every sector imaginable. It has become ubiquitous and universal, transforming commerce, culture, industry, and individual lives the world over, fostering a new era of innovation. 

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FCC Ready To Ramp Up Rulemaking on Two Key Issues

The Federal Communications Commission (FCC) is one of the most important regulatory agencies in America, and perhaps the world.  It is home to scores of talented, dedicated, and hard-working engineers, economists, and legal experts who have eschewed private-sector lucre for selfless public service.  

With statutory authority to regulate the nation’s communications systems, devices, and technology, the FCC has power to approve or deny mergers; levy fines and penalties; bring suit; award licenses and contracts; allocate spectrum; conduct hearings and inquiries; establish standards and codes; and promulgate regulations governing television, radio, telephone, wireless, mobile, Internet, cable, satellite, and international services in the multibillion-dollar telecom, media, and technology sector.  

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Congress Needs Real Intelligence To Address Artificial Intelligence

In our age of hyper-partisan politics, one area that seems to be attracting notable bipartisan congressional concern, including various potential legislative approaches, is the real-time development and implementation of artificial intelligence.  AI’s reach across many economic sectors and its effect on education, medical research, and national security poses complex legal, social, and moral questions that need to be addressed.

The Senate’s hearings in May clearly demonstrated that Democrats and Republicans were eager to learn more.  As Sen. Josh Hawley (R-Mo.) noted, “We could be looking at one of the most significant technological innovations in human history.”  At the other end of the political spectrum, Sen. Dick Durbin (D-Ill.) clearly agreed with Hawley’s assessment regarding what is at stake.  “The magnitude of the challenge … is substantial.  I’m not sure that we respond quickly and with enough expertise to deal with it.”

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