Since becoming operational in 2022, the short code telephone number 988 has been a literal lifesaver with over 10 million callers reaching out with hope of stopping human suicides. With this success, system expansions have been proposed to make it more effective and save even more individuals. The latest proposition – georouting 988 texts to more localized suicide crisis centers – has generated broad support among most interested parties.
If there is any concern or reluctance to georouting 988 texts, it primarily rests with whether the government should impose mandates to execute the necessary steps. This is especially true when the technological specs haven’t been fully developed or adopted by industry yet. Indeed, government requirements could be unnecessary and potentially counterproductive. To the extent that increased precision of 988 for texts provided by georouting is appropriate, the private sector should maintain maximum flexibility over the when and how.
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